Start with a conversation.
Elseword has no placement test or course to complete. Choose the language you want to speak, choose the language you want help in, allow microphone access, and start talking.
Which languages does Elseword support?
Build 1.0 supports English, French, and Spanish. You can learn any one in either of the other two, giving you six language directions. The app language, help language, and language you are learning can be chosen separately.
Do I need an account?
No sign-up, name, or email address is required. Elseword creates an anonymous app identity so it can protect the service, keep your conversation-time balance, and connect purchases to this installation.
Why does Elseword need microphone and internet access?
Live conversation needs the microphone to hear you and an internet connection to produce the companion’s reply. Elseword does not create an audio recording. If access is denied, you can enable it later in Settings → Privacy & Security → Microphone.
How does conversation time work?
You receive 10 welcome minutes once. They are free and do not start a trial. Elseword Monthly adds 150 live-conversation minutes for each monthly billing period. Unused monthly minutes expire when the next monthly period begins.
The price shown by Apple in the app is the price you pay in your storefront.
What happens when my minutes finish?
A new live conversation cannot begin until your monthly time renews or, while subscribed, you add extra minutes. Your saved expressions, practice history, memories, and learning view stay available.
How do extra minutes work?
Active monthly members can buy 60 extra live-conversation minutes as a one-time purchase. Extra minutes do not expire, but they remain attached to the anonymous identity on this installation. They cannot be restored on another device and are removed if you choose Delete all my data.
How do I cancel or restore Elseword Monthly?
Apple manages the subscription. To change or cancel it, open Settings → your name → Subscriptions → Elseword. You keep access until the end of the period already paid for.
To restore an active subscription, open Conversation time in Elseword and tap Restore purchases while signed in to the same Apple Account. Extra-minute purchases cannot be restored.
What does Elseword remember?
Conversation transcripts, saved expressions, personal memories you explicitly ask it to keep, recaps, and learning records are stored on your phone. Selected recent history and chosen memories may be used as context in future conversations. This learning data does not sync between devices in build 1.0.
How do I export or delete my data?
Open Settings → Privacy & data. You can prepare a JSON export, delete conversation history, or delete all data. Deleting all data removes the app’s local learning data and its anonymous backend identity. Any extra minutes attached to that identity are permanently removed.
Your Apple subscription is managed separately. Cancelling or refunding it must be done through Apple.
The conversation will not start. What should I try?
- Confirm you are online and microphone access is allowed.
- Open Conversation time and check that minutes remain.
- If you already subscribed, tap Restore purchases.
- Close and reopen Elseword, then try once more.
If it still fails, email us with your iPhone model, iOS version, and the message shown in the app.
Still stuck?
Tell us what you expected, what happened, and which screen you were on.